Privacy Policy

Effective Date: 03/29/2026

Your Functional Healing (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we may collect certain information automatically, including your IP address, browser type, time zone, and how you interact with the site.

When you make a purchase or attempt to make a purchase, we may collect personal information such as:

  • Name
  • Billing and shipping address
  • Payment information (processed securely through third-party providers)
  • Email address
  • Phone number

We may also collect information you voluntarily provide, such as responses to questionnaires, forms, or customer support inquiries.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your purchase or inquiries
  • Provide customer support
  • Improve our website and user experience
  • Send marketing communications (if you opt in)
  • Prevent fraud and ensure security

Health-Related Information

If you provide information related to your health, symptoms, or wellness through forms or questionnaires, you acknowledge that:

  • This information is used for informational and support purposes only
  • It does not create a medical or provider-patient relationship
  • It is handled with care but is not considered medical record storage

Sharing Your Information

We may share your information with trusted third parties to operate our business, including:

  • Shopify (our eCommerce platform)
  • Payment processors
  • Shipping carriers
  • Email and marketing platforms

We may also share information if required by law or to protect our rights.

We do NOT sell your personal information.

Cookies and Tracking

We use cookies and similar technologies to:

  • Improve your browsing experience
  • Understand how users interact with our site
  • Support marketing and advertising efforts

You can control cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion
  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

Data Retention

We retain your information for as long as necessary to fulfill orders, comply with legal obligations, and support our business operations.

Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page.